We have a vacancy working at our busy store inside Birmingham New Street Train Station as a Sales Assistant. The following afternoon shifts are available: Sun 12-6pm, Tue 4-10pm, Wed 2-6pm, Thu 6-10pm and Fri 2-10pm. Please check your transport arrangements and detail your availability in your application.
Do you thrive in a fast paced environment where no two days are the same, then look no further.
We are looking for exceptional individuals used to working in a customer focused environment and highlighting promotions to join our store.
Working in a team you will play an active role in providing a positive customer experience and driving sales.
To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with
Working on tills accurately and efficiently, to provide a positive customer experience.
Carry out stock replenishment, ensuring all areas of the store remain tidy
Working as an active member of the team, supporting colleagues in all tasks
Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms
Demonstrate good product knowledge to customers on key promotions and offers. Approaching customers that may require assistance if you are on the shop floor
Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value.
Some roles will involve pushing loaded trolleys of stock for long distances
Flexibility with working hours and the availability of transport as some stores are open for 24 hours.
Role will involve pushing heavy cages and moving stock over long distances
Experience gained within a retail environment preferred
Confident approach towards maximising sales opportunities
Flexibility towards working hours
Strong communication skills and ability to participate as a key team member
Ability to work under pressure in a fast paced environment
Pass requirements – valid passport, 5 years continuous referencing, consent to undertake a Criminal Record Check
Format of Business
Flexible – Not Including Nights
Hours / Week
Up to 26
Full Time / Part Time
M&S Bank Customer Service Advisor/ Retail Floor Bank Assistant – HSBC
At M&S Bank, we’re enhancing life every day for our customers, treating customers fairly is at the heart of everything we do and we’re currently looking for dedicated service professionals to make it happen. This isn’t your average customer service role – we’ll look to you to show a genuine passion for excellence in everything you do. That means building real relationships and being proactive with M&S Retail customers in store to introduce the benefits of M&S Bank products and only delivering services that are truly tailored to their ambitions. As a Retail Bank Floor Assistant you will be based on the shop floor and will use your experience and personality to engage and build relationships with retail customers and the retail staff. You will use these skills to introduce M&S Bank products, support customers with credit card applications and book customers into their nearest branch to engage with our bank assistants and find products suited to their everyday needs. You will also be involved in coaching and mentoring your retail colleagues on the bank products and encourage them to use this knowledge to engage with their customers and refer them to you for more advice.
In return, when you join our team you will have access to a competitive benefits plan that includes the following:
A discretionary annual bonus
25 days holiday, with the option to buy an additional 5 days
20% M&S discount
market leading pension scheme
We can also offer you plenty of opportunities to diversify and develop your skills, in a culture that recognises success and rewards achievement. That starts with a dedicated training programme, where you’ll learn all about going above and beyond for our customers – supported by more training as you progress.
Your main responsibilities will include:
Establishing a connection with the retail customer to ensure we deliver on the “Specialness” that is the M&S Brand promise
Building rapport with our retail customers on the shop floor and educating them on M&S bank products and services.
Pro-actively engage with M&S retail colleagues and build working relationships with retail assistants and store management to support the growth of our business.
You will be expected to educate customers on the benefits of our credit card and spend time taking them through the application process answering any queries they have.
Developing meaningful relationships, focusing on growing revenue for our business through service quality and expert banking advice. You will give solutions that are right for our customers and support their life style.
Acting as the first point of resolution for M&S Bank complaints from retail staff and customers.
Working to performance expectations set out by the Bank Manager.
Supporting the development of employees skills & knowledge compatible with the requirements of the branch
Constantly identifying ways to make banking simpler for our customers and proactively raising ideas and solutions to support the customer build a strong brand.
Your skills and experience should include:
A proven record of excellence in a customer facing role – whether that’s from a retail role or within another service-focused industry such as sales, hospitality, contact centre or banking.
An understanding of operational procedures in a banking environment
The confidence and empathy to understand the unique needs of a wide range of customers, and the integrity to always put their needs first
The influencing and communication skills to present solutions to meet customers’ needs simply and effectively “
The ability to coach your colleagues as you learn, sharing your expertise and helping them to reach their full potential
Ability to self-manage your time and be adaptable to changing working environments.
Experience in working towards performance expectations.
Our full time and part time rotas include working weekends, evenings and bank holidays to mirror the store’s opening hours
We welcome applications from all people, regardless of sexuality, disability, age, race or gender, with the aim of creating an environment of respect and support, enabling everyone to achieve their best.
Charles Tyrwhitt (pronounced “Tirrit” by the way) is a leading British menswear brand and multi-channel retailer. We’re growing rapidly both in the UK and internationally; increasing sales year on year and setting and achieving ambitious targets. To sustain this growth and ever improve our outstanding service, we are looking for an energised and professional Sales Assistant to be based at our beautiful Birmingham store, for an 8 hour weekend contract. There may be times when you will be expected to work during the week too.
As a Sales Assistant you’ll be responsible for providing exceptional customer service and be passionate about increasing customer loyalty. You’ll be the touch point for each and every customer, whether that is welcoming them into our store, tailoring, advising customers on our products, or wrapping their products with care; every step is important.
What we are looking for
We are looking for a confident Sales Assistant who can connect with our customers, deliver excellence in customer experience and offer advice on menswear trends.
Previous retail experience is advantageous however not essential as it’s your personality and positivity that really matters to us. You will be fun to work with and always have a driven, can do attitude. Training will be provided for you to understand our brand and products so that you can help our customers dress really well!
We are a dynamic, fast paced business with the vision to take Jermyn street style to the world! You will be the sort of person who takes pride in their appearance and dresses smartly at work.
Passion, team player, flexibility and hard work are some of the qualities that we look for in our Sales Assistant and if you possess those qualities, we would love to hear from you!
Who we are
We specialise in men’s formal shirts, suiting, shoes, casual clothing and accessories. Charles Tyrwhitt was founded in 1986 by Nicholas Charles Tyrwhitt Wheeler from his student digs at the University of Bristol. Nick felt he could make a better shirt at better value than anyone else on the market and this is still our goal today.
Charles Tyrwhitt’s, spiritual home and British flagship store is located on London’s Jermyn Street, synonymous with producing the world’s finest shirts for over 300 years. At last count we have 34 stores worldwide, including in New York, Paris, Washington DC and Chicago.
As a multi-channel retailer we service our customer’s in-store, online and by mail order. We operate principally in the UK, Germany, USA and Australia, with customers in over 100 countries around the globe.
We are bringing Jermyn Street style to the world, “making it easy for men to dress well!”
You might guess that when you work with us you get a lot of free pizza. You’d be right!
What you might not know is we also offer flexible working hours, apprenticeship opportunities with a recognised City and Guild qualification and an exclusive discount portal giving you and your family discounts at supermarkets, high street shops and cinemas. You’ll also get the opportunity to learn new skills, work with a great team – or family as we see it – and access to quick career progression if this interests you.
Our Waiting Team are the warm and welcoming face of our restaurant family. You will make every guest’s visit a delight by creating memorable experiences. You’ll thrive on having fun when things get busy – after all, in one shift you could be serving large parties, romantic couples and entertaining our young guests, making drinks, desserts and clearing tables. Your excellent communication skills will ensure you keep the customers happy and the kitchen teams in the loop.
What you’ll do:
It goes without saying that you will need a big appetite, not just for pizza, but ensuring customers feel welcome, from the time they enter the restaurant to the time you wave them goodbye. You will be as passionate about exceptional service standards as we are. And as market leaders, our standards are high.
Eyeful Presentations has built an enviable reputation as a world leader in business presentations. Through continued imagination and innovation, we help customers across the globe get the very best from their presentations.
Eyeful is an established niche business that gets to work with some of the world’s most iconic and exciting brands everyday.
Our global customers’ requirements means that this is sometimes not a standard 9 to 5 job, therefore a level of working flexibility will need to be demonstrated.
We are looking for an experienced presentation designer to join our growing team
Competitive salary of £18-£20K plus Bonus
Working in ‘Eyeful Towers’ (truly one of the most beautiful offices in the East Midlands)
Access to a range of amazing perks through your own Perkbox account
An endless supply of healthy breakfast cereals and snacks
Ongoing professional development
Day-To-Day: This is an overview of what the job entails, it is not an exhaustive list
You will be working on a range of Presentation projects to various specifications
Creating presentation for some of the world’s most iconic and exciting brands
Applying creative flair to all customer work
Sharing your knowledge with our internal team
Push creative boundaries
Drive innovation and design quality at all times
Assist the team to maximise profitability whilst demonstrating a customer-focus
Collaborate with the Marketing team to execute effective campaigns
Instrumental in client meetings and feedback sessions where applicable
Requirements–In order to be considered for the vacancy you must meet the following requirements:
You must have Experience in using Adobe Creative Suite, ideally Photoshop or Illustrator, and a strong knowledge of PowerPoint.
A minimum of 1 year design studio experience
Experience in working towards time-critical deadlines
You must be Customer focused and driven to deliver exceptional service
Have the ability to work as part of a team and build strong trusted relationships with customers and colleagues
You’ll have an eye for detail – ours is a business that prides itself on getting it right first time, every time
You’ll be solution led approaching all tasks with positivity
Birmingham Studio is a professional recording studio located in Birmingham, featuring the best of both vintage analog and modern digital tools. Music is our passion, and we focus on making a big sound in an intimate setting. We are highly experienced engineers with very high quality equipment and high standard services which you may not find in any studio in the West midlands.
We are looking for a individual that has got knowledge of Adobe Lightroom and that can upload, edit and print the pictures.
TVF Media, a dynamic and progressive media company that is experiencing a period of rapid growth, has a rare opportunity for an outstanding graduate to join them as an IT Graduate Trainee in the heart of London’s Tech City.
As an IT Graduate Trainee you will gain an insight into multiple media platforms including interactive digital media, medical communications, television programming, post-production and the arts. Day to day you will be operating at the cutting edge of technology, developing new and unique solutions both internally and for our diverse range of clients. This includes work for Quarter, a hotel and leisure group in Bristol.
During an intensive three-month training period you will gain a detailed knowledge of our network and the systems we operate. You will be involved in the maintenance and consistent running of our computing systems across the group, as well as exciting new projects to improve what we are doing operationally and financially through the use of technology. You will also have the opportunity to be involved in the maintenance and development of our management systems, and engage with contemporary management theory on a daily basis.
We are unusual in that we prefer to develop our own systems in-house rather than deploying commercial off-the-shelf packages. Therefore an interest in and aptitude for both hardware and programming is essential, as well as a creative mind-set, and enthusiasm for problem solving. The successful candidate will learn about every element of what it takes to build and run a bespoke IT infrastructure for an award-winning media company.
All candidates should have an excellent educational background with a minimum 2:1 degree from a top university. A degree in computer sciences would be an advantage but not essential if you can show interest, creative flair and aptitude. Linux experience is desirable.
If you think you can display an inventive approach to systems management, are keen to pursue a career in IT and have a desire to take on high-level responsibility early in your career, please apply now by clicking the link provided.
THE WORLD BAR located at Resorts World Birmingham boasts a broad range of over 40 craft beers, wines, gins and a delicious range of pub classics accompanied by entertainment such as weekly live music and quiz nights.
The World Bar is currently looking for both full-time and part-time Bartenders to join their team – if this sounds like a place you’d love to work and you are passionate about delivering great customer service, we’d love to hear from you!
Key competencies and duties include:
An outgoing and enthusiastic personality.
An effective team player, who contributes to continuous business improvement.
Experience in cocktail making would be advantageous
Experience in stock control
Passion for delivering excellent customer service
Till operation and cash handling
A flexible attitude to changing priorities and procedures, including changes to shifts/rotas
Strong communication skills
Knowledge of cocktail, wine and beverage products
How to Apply: Please note when submitting your application, please specify which role you wish to apply for within your cover letter. Please apply by visiting the link provided.
The Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.
Drives top line store sales and growth by personally selling to customers
Moves with intention throughout the store, connecting with multiple customers
Proactively engages with customers, reads cues and responds effectively
Creates a memorable connection by asking effective questions to identify customer needs and make compelling bra and additional product category recommendations
Uses confident selling statements and is effective at overcoming customer objections
Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
Displays expert product knowledge and takes initiative to elevate personal knowledge of product categories
Participates in sales goal setting with manager and tracks individual performance towards the goal
Converts return, offers and other promotions into larger sales
Delivers a friendly and efficient cash wrap experience processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed
All leadership roles at Victoria’s Secret are responsible for:
Driving top line store sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
Creating customer awareness of programs available to them, (i.e., email capture) to build customer loyalty, when applicable
Setting personal goals and tracking individual and team performance to the goals
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values
Sales Comps (Likes)
Bra Comps (Likes)
Sales Per Hour (SPH)
Pounds Per Transaction (PPT)
Transactions Per Hour (TPH)
Bra Percent (%)
Exhibits an authentic desire to exceed the customers’ expectations
Persuasive, builds enthusiasm, and inspires the customer to buy
Proven ability to meet or exceed sales goals preferred
Demonstrates a sense of urgency
Has a healthy, competitive spirit, while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
An equal opportunity employer, Victoria’s Secret UK does not discriminate in hiring or terms and conditions of employment because of an individual’s race, colour, religion or belief, gender, nationality, national or ethnic origin, age, disability, sexual orientation, marital status or any other protected category recognized by UK law.